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Home Hardware Building Centre

United Lumber

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(705) 726-8132 (905) 857-6970 (905) 873-8007 (905) 579-2279  

Home Hardware Building Centre

United Lumber

Our COVID19 Response

CURBSIDE PICKUP FAQ

Safety measures:

To keep our staff and customers safe please refrain from entering the store if you are exhibiting any signs of illness or symptoms of Covid-19, OR you have recently returned from travel outside Canada.

We will have one entry point with limited customers entering at a time, customers to line up 6’ apart out front once our maximum number in store is reached. 

We will still be offering curbside pickup/deliveries using our curbside order form https://payments.unitedlumber.ca/ and contractors are still welcome to go through their sales rep for orders.

Hand sanitizer station will be set up at the door, please use upon entry.  We will be following strict sanitization and cleaning procedures to ensure the safety of our staff and customers.  This includes wiping down pin pads, shopping carts/baskets, and door handles on a regular basis.

Face coverings are required for entry into our stores.  Once inside please maintain social distancing (6' apart) Directional travel arrows will be on the floor to help traffic flow and help with distancing.

Services we are offering right now are: Propane fills, key cutting, screen repair, skate sharpening (Bolton location only)

UHual and FedEx services currently on hold.

Curbside Pick Up

How to make a purchase:

Any questions please email: [email protected] (Include which location you will pick up at)

or call the stores directly to speak with a sales associate

BARRIE NORTH

520 BAYFIELD STREET NORTH

705-726-8132

 

BOLTON

12833 HWY 50 SOUTH

905-857-6970

 

GEORGETOWN

333 GUELPH STREET

905-873-8007

Yard access: Restricted access will be set up for customers requiring yard pickups. If your order requires that you enter the yard for yard items our sales employee will advise you when you make the purchase and all store and yard items will be together for pick up in the yard. You would call the store when you arrive and proceed to the gate once advised to do so to be allowed access.

Customer In Home Site Visits

Some of our services require that we arrange appointments to enter customer homes for things such as measurements, etc. We will continue to offer these services under our new COVID‐19 customer site visit protocols. The employee arranging the appointment and visit is responsible for filling out our “COVID‐19 Customer Site Visit Protocols” form which can be found on the United Lumber training website. This form provides instruction on customer screening and PPE requirements. Employees must receive a satisfactory screening result from the customer to proceed with the site visit. The employee must sanitize before and after the visit and wear a mask at all times. The customer and any other attendees must also wear a mask during the appointment when in close proximity to the employee (ie. Answering the door, in the room where services are occurring, etc

Please check back soon for regular updates.

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